At Surekha Agro Products, we are committed to delivering your orders in a timely, safe, and reliable manner. Please read our shipping policy to understand our process and timelines.
Shipping Locations
We currently ship only within India. Delivery is available to most cities and towns across the country. If your location is not serviceable, we will notify you during the checkout process.
Processing Time
Orders are processed within 1-2 business days of confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout based on the product and delivery location.
Free shipping on all orders of ₹299 or more. Orders below ₹299 have a flat shipping charge of ₹99.
Estimated Delivery Time
Delivery times vary depending on the destination. Typically, orders are delivered within 3-7 business days after dispatch.
Remote or rural areas may require additional time for delivery.
Tracking Your Order
Once your order is shipped, you will receive a confirmation email with tracking details. You can track your order directly through the courier partner’s website or by logging into your account on our website.
Failed Delivery
In case of a failed delivery due to the following reasons, we will attempt to contact you to resolve the issue:
- Incorrect or incomplete address provided during checkout.
- Customer unavailable at the time of delivery.
- Refusal to accept the package.
- If delivery cannot be completed, the order may be returned to us. In such cases, In such cases, shipping charges will not be refunded.
Shipping Damages
If your package arrives damaged, please notify us within 5 days of delivery by emailing contact@surekhaagroproducts.com with photos of the damaged package and product. We will review your case and provide a resolution, such as a replacement or refund.
International Shipping
We do not currently offer international shipping.
Contact Us
For any questions or concerns related to shipping, please reach out to us:
Email: contact@surekhaagroproducts.com
WhatsApp : +91-9475042273
Address: Vill+PO- Mondalpara, PS- Gaighata, Dist- North 24 Parganas, West Bengal, PIN- 743245