At Surekha Agro Products, we are committed to delivering your orders in a timely, safe, and reliable manner. Please read our shipping policy to understand our process and timelines.

We currently ship only within India. Delivery is available to most cities and towns across the country. If your location is not serviceable, we will notify you during the checkout process.

Orders are processed within 1-2 business days of confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping charges, if applicable, will be displayed during checkout based on the product and delivery location.
Free shipping may be offered on select products or for orders exceeding a specified value (as indicated on the website).

Delivery times vary depending on the destination. Typically, orders are delivered within 3-7 business days after dispatch.
Remote or rural areas may require additional time for delivery.

Tracking Your Order

Once your order is shipped, you will receive a confirmation email with tracking details. You can track your order directly through the courier partner’s website or by logging into your account on our website.

Failed Delivery

In case of a failed delivery due to the following reasons, we will attempt to contact you to resolve the issue:

• Incorrect or incomplete address provided during checkout.
• Customer unavailable at the time of delivery.
• Refusal to accept the package.
• If delivery cannot be completed, the order may be returned to us. In such cases, In such cases, shipping charges will not be refunded.

Shipping Damages

If your package arrives damaged, please notify us within 24 hours of delivery by emailing contact@surekhaagroproducts.com with photos of the damaged package and product. We will review your case and provide a resolution, such as a replacement or refund.

International Shipping

We do not currently offer international shipping.

Contact Us

For any questions or concerns related to shipping, please reach out to us:

Email: contact@surekhaagroproducts.com
WhatsApp : +91-9019414542
Address: Vill+PO- Mondalpara, PS- Gaighata, Dist- North 24 Parganas, West Bengal, PIN- 743245

Testimonials

Customer satisfaction is the Best Reward

I purchased Snake Plant from Surekha Agro Products a few weeks ago, and it seems to be doing well. The leaves look healthy, and there’s some new growth. Thank you for sending a healthy plant in a secured package.

Amit Sarkar

I was very impressed with the speed of shipping. My order arrived within two days, which was much faster than I expected. The packaging was also excellent – everything arrived in perfect condition. I will definitely be ordering from Surekha Agro Products again.

Geeta Gowda

I had a minor issue with my order, but the company went above and beyond to resolve it. They promptly issued a full refund, and I was very pleased with their efficient and friendly service. I would highly recommend Surekha Agro Products to others.

Sumit Yadav